Can I customize my own cookies?

Yes! You can absolutely customize your own cookies, with an order minimum of 5 cookies, and the proper lead time, we can make just about any cookie you can imagine. We offer Edible Image cookies, where we can place an actual photo on the cookies, as well as customizable hand-iced sugar cookies. Simply contact us at contact@dilenasdolcini.com and we can answer any questions and assist with placing your order.

 

How do I place an order?

You can place an order directly through our website.

 

What forms of payment are accepted?

We accept all forms of payments including: Visa, MasterCard, American Express, Pay Pal and Discover.

 

I already placed my order. Can I change part of it, such as the delivery date, product or delivery address?

Once the order is in the production stage, we are unable to make changes to the order. Simply reach out to us via email and we would be happy to check if changes are possible at the time of your email.

 

Can I cancel my order?

As long as your order has not yet been shipped from us, and it is not a customized order, we can cancel your order. Please note that custom orders must be cancelled with a minimum of 48 hours before shipping.

 

Can you assist with business gifts and large orders?

Yes, please contact us at contact@dilenasdolcini.com for inquires. 

 

Can you place a photograph or corporate logo on a cookie?

Definitely. We can add your photo, logo or graphic to our sugar,shortbread or gingerbread cookies using food-safe edible ink. You can either upload your graphic online and place the order or you can email your logo as a jpeg attachment at a resolution of 300 dpi to contact@dilenasdolcini.com. As always, please email us with any questions you may have, and we can discuss all details with you.